User Agreement
Please read these terms carefully before using the MyRealEstate website, mobile applications or related services.
Welcome to MyRealEstate.in
We are a digital real estate advertising, marketing and information services platform connecting people with the real estate market. MyRealEstate.in and our subsidiaries and affiliates (collectively, the "Company") provide access to a variety of services, including the MyRealEstate.in website, mobile applications and products and services available through them.
The Website and Mobile App are owned and operated by My Realestate Services MRE LLP, a company incorporated under the laws of India.
This document and the Privacy Policy constitute electronic records under the Information Technology Act, 2000 and applicable rules. These Terms of Use constitute an electronic record and do not require physical or digital signatures.
To Whom These Terms Apply
These Terms of Service apply to all Users who use our Services.
By using or visiting the website, mobile applications, software, data feeds and services provided by MyRealEstate.in, you signify your agreement to these Terms of Service and our Privacy Policy. If you do not agree with any of these terms, please do not use the Service.
Information We Collect
We collect information from anyone who uses our Services. We may ask for basic details including your name, phone number and email address.
Like many online services, we use technologies such as session and persistent cookies, web beacons, log data and third-party analytics services to collect and analyse information about users.
This may include search preferences, interactions with advertisements and location information.
Our servers automatically record information created by your use of the Services. Log Data may include your IP address, browser type, operating system, referring web page, pages visited, location, mobile carrier, device, search terms and cookie information.
We use Log Data to provide our Services and to measure, customise and improve them, as well as to collect and use information in aggregate.
Cookies and Location Data
Cookies are small data files transferred to your computer. Session cookies help keep you logged in, understand how you interact with our Services and monitor aggregate usage and web traffic.
Persistent cookies allow us to recognise you when you return to our Services and may include basic information such as your most recent search and preferences.
Most browsers automatically accept cookies, but you may change your settings or use third-party tools to refuse cookies. Some parts of our Services may not work properly if cookies are disabled.
If you provide location information such as a ZIP code, street address or city, we may store that information and associate it with your account. Location information may be used to provide localised features, analyse our Services, provide relevant advertising and marketing recommendations, and improve and customise our Services.
Why We Collect Information
MyRealEstate.in provides digital real estate advertising, marketing and information services through its Website, Mobile App and other services.
We use information we collect to help you find relevant information by customising our Services, keep you connected with MyRealEstate.in and provide real-estate-related news and information, and put you in touch with relevant people for buying, selling and renting requirements.
Services and External Websites
MyRealEstate.in attempts to be as accurate as possible. However, MyRealEstate.in does not warrant that descriptions or content on the site are accurate, complete, reliable, current or error-free.
Access to the Services may occasionally be suspended or restricted to allow repairs, maintenance or introduction of new facilities, or at any time without prior notice. We will attempt to limit the frequency and duration of such suspension or restriction.
MyRealEstate.in provides links to other websites over which it has no control. We are not responsible for the availability of external sites or resources and do not endorse or accept responsibility or liability for their content, advertising, products or other materials.
Communication and Third Parties
From time to time, we may share information of people who access our Services with reputable organisations whose products or services we believe may be of interest to them. If you do not want us to share your information with other companies or organisations, please contact us.
Persons who provide telephone numbers online may receive calls or text messages regarding new products, services or upcoming events. If you do not wish to receive such communications, please contact us.
If you contact a Sales Expert or use another contact form or request a callback, we may share the personally identifiable information you provide and information about your use of our Services with the party you wanted to contact.
Where we work with a third party to improve the quality of connections provided to users, we may provide that third party with limited personally identifiable information for the purpose of carrying out its duties to us.
Listings, Content and Authenticity
MyRealEstate.in does not take responsibility or liability for actions, products, content or services on the Website or Mobile App which are linked to affiliates or third-party websites using APIs or otherwise.
MyRealEstate.in does not facilitate or participate in the process of selling, buying or renting properties and is not responsible for dealings, negotiations, transactions or any quality assurance, guarantee or claim between parties connected through our Services.
Users should independently check and establish the authenticity of any property or project, including title, built-up area and suitability for buying or renting, at their own cost.
As an advertising platform, MyRealEstate.in does not and cannot validate the authenticity of all content in its Services. Much of the content is uploaded by advertisers or builders. Where a complaint is made, we may take remedial measures.
Users should conduct comprehensive ownership checks, verify seller or landlord credentials, personally visit the project or property and independently verify title documents and other relevant information.
We strongly recommend that proper due diligence be conducted before entering into any real-estate transaction.
Projects and Developer Information
MyRealEstate.in is an advertising and marketing platform for real estate projects. It does not facilitate, negotiate or assist in sales between users and developers.
Information displayed for projects is based on information provided by the respective developer. While reasonable efforts are made to obtain meaningful and updated information, displayed information may not always be current or complete.
Pictures and photographs may include artist impressions and actual properties may differ from those representations.
Users should verify project information and applicable RERA details independently from the relevant developer and the applicable RERA website before making any purchase decision.
Some information displayed on the platform is research compiled from publicly available information and is intended for users' own research and awareness. Such information may not always be current or complete and should be independently validated.
Copyright and Trademark Policy
All content included in our Services, including text, graphics, logos, button icons, images, clips, digital downloads, data compilations and software, is the property of the Company or its content suppliers and is protected by applicable copyright laws.
All software used on the Website and Mobile App is the property of the Company.
Trademarks not owned by the Company remain the property of their respective owners and may or may not be affiliated with, connected to or sponsored by MyRealEstate.in.
MyRealEstate.in is committed to removing infringing products from its platform and maintains a process through which verified intellectual-property owners can report listing issues.
Third-Party Websites
Our Website and Mobile App may contain links to other websites. When you click such a link, you are navigating to another website.
We do not accept liability for misuse of information by another website controller and are not responsible for the content of websites that use MyRealEstate.in search functionality.
We encourage users to review the privacy statements of third-party websites, which may differ from ours.
Sale or Merger
Information about our Users and our Website or Mobile App may constitute a business asset of MyRealEstate.in.
Consequently, user information, including personal information, may be disclosed as part of a merger, acquisition, creation of a separate business, sale or pledge of company assets, insolvency, bankruptcy or receivership where personal information is transferred as part of the relevant business assets.
Indemnification and Limitation of Liability
Each User agrees to indemnify, defend and hold harmless the Company and its affiliates, officers, directors, consultants, agents and employees from losses, liabilities, claims, damages, demands, costs and expenses arising from breach or non-performance of representations, warranties, covenants, agreements or obligations under these Terms.
Users also agree to hold the Company and its representatives harmless against claims made by third parties arising from the User's use of the Website or Services, violation of these Terms or violation of another person's rights, including intellectual-property rights.
To the maximum extent permitted by applicable law, the Company and its representatives shall not be liable for special, incidental, indirect, consequential or punitive damages arising out of or connected with use of or access to the Website, Services or materials, or services provided by registered service providers.
Amendments to the Terms
We reserve the right, at our sole discretion, to change, modify, add or remove portions of these Terms of Use at any time without prior written notice.
It is your responsibility to review these Terms periodically for updates or changes. Your continued use of the Services after changes are posted constitutes acceptance of the revised Terms.
Arbitration
If a dispute arises between a User and MyRealEstate.in from use of the Website or otherwise in connection with the validity, interpretation, implementation or alleged breach of these Terms, the dispute shall be referred to a sole arbitrator who shall be an independent and neutral third party identified by MyRealEstate.in.
The decision of the arbitrator shall be final and binding on both parties. The place of arbitration shall be Noida, Uttar Pradesh, and the Arbitration & Conciliation Act, 1996 shall govern the proceedings.
Grievance Redressal
Any complaint, abuse, concern regarding content or comments, or alleged breach of these Terms should be immediately reported to the Grievance Officer through the designated company email address.
Any grievance received by the Company will be addressed within the best possible time.
Disclaimer
MyRealEstate.in shall neither be responsible nor liable for inaccuracies in information provided through the platform. Customers are requested to independently validate information with the respective developers before making decisions relating to properties displayed on the platform.
MyRealEstate.in, its directors, employees, advisors and representatives shall not be liable for actions taken, costs, expenses or losses incurred based on information provided through the platform.
Questions or concerns?
For questions, grievances or concerns relating to these terms, please contact the MyRealEstate team.
support@myrealestate.in